Frequently Asked Questions on UX, Web, AI, MVP & App Development

General FAQs

What clients ask

What does Exline Labs specialise in?

Exline Labs is a UX-led digital product development partner specialising in MVP design, bespoke software development, and AI-powered applications. We work with startups, scale-ups, and established teams to design and engineer digital products that are user-focused, scalable, and commercially viable.

How is Exline Labs different from a typical software development agency?

Exline Labs operates as a strategy-led, UX-first product consultancy, not a code-first development agency. We prioritise user research, product strategy, and system design before development, ensuring every product decision is grounded in real user needs and long-term scalability.

Do you support MVP development for startups and founders?

Yes. MVP development is a core part of our offering. We help founders design and build lean, investor-ready MVPs that validate ideas quickly, reduce risk, and create a strong foundation for future growth and funding conversations.

Can Exline Labs support products beyond the MVP stage?

Absolutely. We support the full digital product lifecycle. From early-stage MVPs to mature platforms, we help teams scale features, refine user experience, integrate AI capabilities, and evolve products into robust, production-ready systems.

What types of AI-powered solutions do you deliver?

We design and build AI-integrated software solutions including intelligent chatbots, RAG-based assistants, workflow automation, predictive analytics, and AI-powered web and mobile applications. Our approach focuses on practical, value-driven AI that enhances real business outcomes.

Do you build bespoke web and mobile applications?

Yes. We deliver fully bespoke web and mobile applications tailored to specific business goals. Our solutions are UX-engineered, scalable, and built using modern technologies, with seamless integrations across APIs, third-party platforms, and internal systems.

Can Exline Labs act as an extended development team?

Yes. We offer extended and dedicated engineering teams that integrate seamlessly with your internal processes. This model allows businesses to scale engineering capacity efficiently while maintaining product quality, delivery speed, and strategic alignment.

How do we start a project or request an estimate?

Projects typically begin with a discovery and strategy conversation. From there, we define scope, timelines, and technical direction before providing a clear roadmap and project estimate aligned with your business objectives.

Industry Specific FAQs

Why does niche experience matter?

Why is experience in our specific industry important?

Definitely! We’ll be able to more quickly grasp your needs and advise on market standing, helping you make strategic decisions about where to take your innovative web design & app development.

Can you show examples of similar projects?

Sure, have a look at this page for more case studies, tagged by industry.

Will we move to prototyping faster?

Yes! Our experience with your sector means faster onboarding and better goal-setting for your innovative web design & app development project from the outset.

Will it influence your design or technical decisions?

Absolutely. We have real-world knowledge of what tech works in your industry, and we’ll use it to help you accelerate your sprints by sorting through the noise.

User Experience Engineering FAQs

How can we help?

What is a UX audit and what does it include?

A UX audit evaluates your website or app's usability, clarity, and design effectiveness. We assess user journeys, accessibility, conversion paths, and make actionable recommendations.

How does UX design increase conversions?

Good UX design removes friction from the user journey, clarifies actions, and guides visitors toward key goals like signups or purchases — improving conversion rates significantly.

What's the difference between UX and UI design?

UX focuses on the overall user journey and experience, while UI is the visual layout and interaction. We combine both to create seamless and visually compelling digital products.

Do you build scalable design systems for startups?

Yes, our design system development services are ideal for startups preparing to scale. We create reusable components and documentation to support fast, consistent growth.

Can you design for both mobile and desktop platforms?

Absolutely. Our mobile UI design approach ensures your product is responsive, intuitive, and optimized for small screens as well as large displays.

AI Development FAQs

Answering your artificial intelligence development questions

How much would it cost?

We can share a detailed quote once you share some specifics about the product you have in mind.

How long does it take to develop an AI product?

It doesn't take that long. Usually, we can go from the discovery call to deployment in about 12 weeks.

What about the privacy of our data?

We use open source tools and ecosystems, with local deployment to develop your project. Therefore, your data is not shared with third parties.

Who owns the AI models you develop?

You. We do all our development projects on a work-for-hire basis. Clients own all rights for the work we do on their behalf.

Do you provide AI integration services for existing workflows and systems?

Yes, we do. We can provide consulting services on how best to integrate AI into your product and processes as well.

Do you provide monitoring and ongoing support for the AI products you develop?

Yes. We provide updates, scaling, and monitoring services for all products we develop.

Who owns the intellectual property rights of AI products you develop?

The client does. We provide all our services on a work-for-hire basis.

Bespoke Web Development FAQs

Your bespoke web development questions

What's the difference between bespoke web design and templates?

Templates are faster but limited. Our custom web design ensures full control over branding, performance, SEO, and UX.

Do you offer websites optimized for SEO and speed?

Yes. We develop SEO-ready websites that follow Google Core Web Vitals, including responsive design and mobile-first UX.

What industries do you work with?

We've served SMEs across eCommerce, SaaS, education, and local services — with bespoke solutions designed for each.

How do you support web development after launch?

All projects come with post-launch support, including backups, bug fixes, and maintenance.

What platforms do you work with?

We work with a range of web development platforms and frameworks. We build on WordPress and use React.js, Angular, Vue.js, and Tailwind for the frontend UI. Django, Node.js, and PHP are our usual tech for backend development. Our team of bespoke web development experts is capable of picking the tech stack that would work best for your requirements.

Do we use templates?

No. All websites we make are custom-made to fit the client's requirements perfectly. Nothing is from a template.

How long does a bespoke website take?

Not very long. It takes around 12 weeks for us to do a complete website design, development, and launch.

Do you do SEO?

We do basic on-page SEO for all clients. We can provide comprehensive keyword analysis and competitor analysis on request.

Do you provide website maintenance services?

Yes, we can maintain your website for you on a monthly, annual, or bi-annual retainer.

Do you work UK hours?

Yes, we do. Most of our team is based in Sri Lanka, but they all have extensive experience working with UK clients on UK time zones.

Who will own the IP of the website?

You! We simply provide the service on a work-for-hire basis and make no claim to the website once it's done. You own all intellectual property rights.

Mobile Application FAQs

Common questions about our apps

Do you develop mobile apps for both Android and iOS?

Yes - we develop native apps for iOS and Android as well as cross-platform apps using Flutter and React Native. We choose the best stack based on your project needs and budget.

Can you integrate AI into mobile apps?

Absolutely. Our team builds AI-integrated mobile apps with features like predictive search, smart analytics, recommendation engines, and chatbot support.

Do you help with app store compliance and launch?

Yes, we assist with App Store and Google Play submissions, compliance requirements, security standards, and post-launch support.

What industries do you serve?

We've worked with sports, healthcare, SaaS, logistics, and educational businesses across the UK, EU, and New Zealand - building mobile solutions that solve real-world problems.

What makes Exline Labs different?

We're not just developers - we're a full-service mobile application development agency. Our team combines UX/UI design, app strategy, and technical execution to deliver performance, usability, and scale.

How long will it take to develop a mobile app?

Not very long. Our process can take you from discovery call to deployable app in around 12 weeks.

Do you work UK hours?

Yes. Most of our mobile app developers are based in Sri Lanka, but we have experience working UK hours with multiple clients.

How would we communicate during the project?

We can start with a Zoom meeting to kick off and we'll keep in touch via email and WhatsApp during the project. Our past clients appreciate our prompt response times and clear communication. Just check our reviews.

How much would it cost?

We can give a detailed quote, with the timeline, once you share the specifics. Would you like to book a free consultation call?

Who will own the app and the intellectual property?

You will have complete ownership of the product and the IP. We provide our services on a work-for-hire basis. We, as a mobile app development company, do not own any intellectual property for the work we do for clients.

Do you provide maintenance services for mobile apps?

Yes, we can provide maintenance for apps we build for you. Packages are available on a monthly, annual, or bi-annual basis.

MVP Development FAQs

Answering your MVP software development questions

How do I know the 'minimum' that will work?

We can help you define the core problem your software needs to solve and prioritise features using the MoSCoW method (Must have, Should have, Could have, Won't have).

Why do a phased build?

Refining your product based on market feedback step by step is more cost-effective and less risky than building an initial product with all bells and whistles. It also helps with cash flow.

Why do investors want to see an MVP?

They like products that have a clear solution for a problem, proven market demand, and numbers and feedback to validate potential. An MVP is the easiest way to demonstrate these.

Do you perform MVP integration services with third-party platforms?

Yes! We can seamlessly integrate your MVP with payment gateways, CRMs, cloud storage, and third-party APIs.

Does it take long to do MVP development?

Not at all. Our proven process can get you from discovery call to deployment in about 12 weeks.

Do you support MVPs designed for investor pitches?

Yes — we specialize in building investor-ready MVPs that showcase traction, usability, and product potential. Our designs focus on clear user flows, measurable outcomes, and visual polish to help you impress early-stage investors.

What technologies do you use for MVP software development?

We use scalable and modern frameworks like React, Node.js, Python, and Docker — selected based on your project's complexity, speed-to-market, and future growth needs. We also integrate AI, APIs, and automation where appropriate.

Can you help validate product-market fit during MVP development?

Absolutely. Our MVP process includes early-stage market research, user interviews, and live feedback loops to ensure your product aligns with real customer needs. We prioritize features that deliver the most value from day one.

How is your MVP development approach different from others?

We combine lean startup methodology with agile sprints to deliver fast, functional MVPs without technical debt. Unlike rigid agencies, we adapt quickly based on your feedback and user response — ensuring you're not just launching quickly but launching smart.

Do you offer post-launch support after MVP delivery?

Yes. We offer flexible support packages for bug fixes, minor updates, performance monitoring, and scaling the MVP into a full product. Our goal is to be your long-term development partner, not just a launch vendor.

Outsourced Development FAQs

All your development outsourcing questions answered

Can I hire dedicated developers as part of the extended team?

Yes. We offer both dedicated and fractional development team models. You can onboard engineers for full projects or augment your existing team with part-time resources.

How do you ensure alignment with in-house teams?

Our developers work UK/EU hours, attend your standups, use your tools (e.g., Jira, Slack), and integrate with your communication processes to feel like part of your team.

Do you offer both frontend and backend resources?

Absolutely. Our extended teams include frontend, backend, and full-stack developers, as well as QA testers, DevOps engineers, and project managers upon request.

What industries do your extended teams serve?

We've worked with startups and SMEs in SaaS, healthcare, fintech, HR tech, sports, logistics, and more across the UK, Germany, France, Ireland, and New Zealand.

How much does your dedicated development team cost?

We offer packages on a monthly, annual, or bi-annual retainer basis to suit your development needs.

What is the minimum commitment you expect from clients?

We work with clients looking for a long-term development partner, but we do not lock you in with a minimum commitment.

Do you offer a trial period to test out the service?

No, but there is no lock-in either. If it doesn't work, either party can cancel the contract with a month's notice.

Who owns the IP of the work the dedicated team does?

You! Our extended team works on a work-for-hire basis. You own the intellectual property of all the projects.

Do you work UK time zones?

Yes. Though most of our team is based in Sri Lanka, they're experienced with working with UK clients in GMT/BST time.

Could we scale the team up or down as we work together?

Absolutely. We understand that clients' needs change over time, so we're flexible about the number of team members and their work hours.

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